Reliable S300 Empressa 25-by-10-Inch Digital Steam Press Review

Average Reviews:

(More customer reviews)I hate to write bad reviews on products but this I couldn't pass up. I bought this unit about 3 weeks ago, received it a week ago and had nothing but trouble.
First the unit came without the manual. While this is not an incredibly hard item to figure out, I would think that it would be standard to have a manual included with the item.
I called Reliable, which I eventually find out it is in Canada, they put me on hold and transfered me for about 15 minutes to come back and tell me that it should have come with a manual. I told them no, i didnt and it just became basically my word against theirs. Since I didnt feel like wasting more money on phone bill I hung up on them.
2 days after, on my 3rd use, the press ceased to release steam. New call to Reliable and new wait and they said that I didnt know how to use the press. I told them how hard it is to figure out how to press the clearly marked button that says Steam Release.
They told me I have to send it in for repair or exchange.
Hung up on them again. Never again I am buying a product from that company. I junked the unit and ordered a Steam Fast unit instead. Hopefully this one will last longer than a week.

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The revolutionary digital S300 will change the way you do your ironing. Imagine pressing your clothes without all the work. 7 times larger pressing area than an iron. The pressing surface on the S300 is over 7 times larger than most hand held irons. Pressing with the S300 can reduce ironing time by up to 50-percent perfect for the dressmaker in the family. For dressmakers, you can even use the S300 as a mini-fusing press. It\'s even heat and quick burst of steam is great for setting fusing on collars cuffs, jacket fronts and more. Standard features include a powerful burst setting for stubborn wrinkles, digital temperature control, safety alarm with auto shut-off, and of course, our trusted reputation for building quality, long lasting equipment.

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